Can we carry our small child up to the Crown?
Are there any ticket restrictions for Crown Access?
How strenuous is the climb to the top of the Crown?
Is it safe to go up the Crown?
Where do I board the ferry boat?
Where do I pick up my tickets?
Do I need to arrive early to pick up my tickets?
Do my tickets include the ferry boat to both the Statue of Liberty and Ellis Island?
Is there an audio tour available?
Is a second ferry ticket needed to visit Ellis Island?
Is the ticket round-trip?
How do I get to Battery Park in New York?
How do I get to Liberty State Park, New Jersey?
Are refreshments and food available on the Islands?
Is there additional security on the Islands?
Can tickets be mailed?
What am I allowed to bring with me?
How long is the entire trip?
What if we arrive 2 hours ahead and get on island before our tour?
What other programs are available at Liberty Island and Ellis Island?
Liberty & Ellis Island Audio Tours - Listen to the voices of the past with the self - paced audio tours available for additional fee. Available in six languages.
Liberty & Ellis Ranger Tours - Free outdoor tours that provide information about the history of monument.
Ellis Island Movie: Island of Hope, Island of Tears - 45minute free movie to the immigrant experience.
American Family Immigrant Wall of Honor - Immigrants names etched on wall outside Ellis Island.
American Family Immigration Center - Enables visitors to explore their family's immigration to America through an extensive database.
Do tickets expire?
How are Refunds, Exchanges, Cancellations handled?
What happens if I miss my scheduled ferry boarding time?
Are boats handicapped accessible?
What forms of payment are accepted?
If I have Monument Pass or Crown Ticket and I choose to depart at 2pm, will I be able to see both Liberty Island and Ellis Island?
Can I change names on my crown tickets?
Can I use a virtual credit card to purchase tickets?
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