Thank you for visiting www.statueoflibertytickets.com. Reservations and E-tickets are genuine for the tour which includes the ferry service. We also provide extended around-the-clock customer care seven days a week, including holidays. This website is not affiliated with any government entity and is not the official box office. Ticket price exceeds face value. We are a private Customer Service and Booking company. Our goal is 100% customer satisfaction. Please share your experience with us at: Customer Care.